INFORMATION

For questions or details do not hesitate to contact us in the chat box of the site, by phone 0044 7584 269 648 or on the Facebook page CIA Nails & Beauty Courses

HOW TO ORDER?

When you have found a product that you want to buy, click on the “add to cart” button and the product will automatically be added to the cart.

Orders are processed in order of receipt. The orders received until 1:00 pm from Monday to Friday, are processed and shipped the same day.  Orders received after 1:00 pm will be shipped the next business day.

CHANGE OF PRICES IN OTHER CURRENCY

The currency displayed automatically when entering the site depends on the language in which you view the website.  If you see in Romanian the displayed automatic currency will be in RON but can be changed in EUR or GBP.  If you view in English the currency automatically displayed will be in GBP but can be changed in EUR  or RON.

To change the currency select a product then the details button, from that moment details about the selected product will appear, and below the “add to cart” button is the button in which the currency is displayed at that moment, press the button and you can select from the list  displaying the price in pounds, euros or lei.

The currency in which you decide to pay you must have it when you add the products to the basket.

THE COST AND TIME OF DELIVERY

Delivery anywhere in the UK is sent via Hermes the cost being £ 6 the delivery time is 3 working days.

International delivery will be made with Hermes or UPS, and the cost will vary depending on the country € 15- € 20.  The exact price also depends on the currency in which you choose to pay the order and you can find it by completing your delivery address.  Delivery time is 3-5 business days.  In the order history you can see the tracking number of the order.

RECOMMENDATION

The order is packaged by us with great care and we ensure that any order will arrive completely safe.  We recommend that in the cold season, do not open the package as soon as you have received it but wait until 4-5 hours for the products to reach room temperature, we do not accept responsibility for any damages caused by non-observance of this mention (for example  , the primer “freezes” at about 5 degrees, the bottle does not open, because the brush can be broken.

REFUND 

If you receive a defective product, have a missing product or any other situation with your order please email us at contact@cia-nailsandbeauty.co.uk

and we will get back to you as soon as possible, the amount for that product.

Any problems you have with the use / application of a product please write to c contact@cia-nailsandbeauty.co.uk and we will send you all the information you need.

FEEDBACK 

After you have received and tested the products ordered by you, we would highly appreciate if you added feedback for the products ordered.

Thank you !